The University contracts with various companies to help administer our benefit and retirement plans. Some of these companies offer online directories of in-network providers.
When clicking on the links on this page, you will be directed to the administrator's website and exit the UM System website. Some administrators' websites will only be fully functional if you are using an up-to-date browser.
You should always verify that your health care provider is participating in our network and accepting new patients before you receive services. You can do this by contacting your health care provider directly, checking the plan administrator’s online provider directory or calling the plan's customer service office at the telephone number shown on the back of your ID card.
Accidental Death & Dismemberment
Accidental Death & Dismemberment
- Administrator: MetLife
- Phone: (888) 865-7940
- For enrollment or eligibility questions, or to initiate a claim, please contact the HR Service Center.
Behavioral Health
Behavioral Health
- Administrator: by United Behavioral Health (UBH)
Dental
Dental
- Administrator:
- Phone: (866) 276-8329
- Mobile apps: , , ()
- Find an in-network provider in either of the following networks: Delta Dental PPO and Delta Dental Premier
Flexible Spending Accounts (FSA)
Flexible Spending Accounts (FSA)
- Administrator:
- Phone: (800) 659-3035
- Mobile apps: , , ()
Health Payment Accounts (HPA)
Health Payment Accounts (HPA)
- Administrator: Paytient
- Phone: (866) 345-9591
- Mobile apps: ,
Health Savings Account
Health Savings Account
Retirees with an HSA will have an individual HSA (as opposed to the university-sponsored group HAS for active employees).
- Administrator(s):
- Phone: 1-800-343-0860
- Mobile apps: , , , ()
Life
Life
- Administrator: MetLife
- Phone: (888) 865-7940
- For enrollment or eligibility questions, or to initiate a claim, please contact the HR Service Center.
Long-Term Disability
Long-Term Disability
- Administrator: MetLife
- Phone: (800) 858-6515
Medical
Medical
- Administrator: , (a UHC company)
- Phone: (844) 634-1237 (UHC); (866) 683-6440 (Surest; access code UNIVERSITYMISSOURI2026)
- UHC mobile apps: , , (about the app)
- Surest apps: (about the app)
- Reach out to the University’s dedicated Nurse Liaison for support.
Medical
Medical
- Administrator(s): 
- Phone: 1-866-899-5903&²Ô²ú²õ±è;
- As long as your doctor, hospital, or other provider participates in (i.e., accepts payment from) Medicare, you will receive the same level of coverage whether or not your provider is a member of the UHC Group National PPO Network.
Prescriptions, Medicare
Prescriptions, Medicare
- Administrator(s): 
- Phone: 1-866-899-5903 (TTY 711)
- View the drug list for your plan online or call the customer service line listed above to understand how prescriptions are covered. A convenient mail order option for your medications is also available through OptumRx® Home Delivery; call to learn more.
Prescriptions, Non-Specialty
Prescriptions, Non-Specialty
- Administrator:
- Phone: (800) 955-1201
- Mobile apps: , , ()
- Log in via Express Scripts to access pharmacies for your plan.
Prescriptions, Specialty
Prescriptions, Specialty
- Administrator:
- Phone: (888) 407-7480
- Provider email: mu.concierge@archimedesrx.com
Retirement
Retirement
- Administrator(s):
- Phone: 1-800-343-0860
- Mobile apps: , , , ()
Retirement
Retirement
- Administrator(s): UM System Office of Human Resources
- Phone: (573) 882-2146
Qualifying & FMLA Leave
Qualifying & FMLA Leave
- Administrator:
- Phone: (888) 865-7940
- For enrollment or eligibility questions, please contact the HR Service Center.
Supplemental Individual Disability
Supplemental Individual Disability
- Administrator:
- Phone: 866-679-3054
Vision
Vision
- Administrator:
- Phone: (800) 877-7195
- Utilizes the VSP Choice network.
Federal Retirement Benefits
Federal Retirement Benefits
Some University of ÑÇÖÞÓ°Ôº Extension employees receive retirement benefits from the federal government. If you are one of these employees, direct plan questions to the appropriate federal government office that pertains to your type of plan:
- (CSRS)
- (FERS)
- (TSP)