Workers' Compensation is a state-mandated, "no-fault" insurance system that pays benefits to workers injured on the job to cover medical care, part of lost wages and permanent disability. All employees, including student employees, part-time employees and some volunteers, are covered by Workers' Compensation. 

Reporting Claims 

In order to receive care under Workers' Compensation, an employee must report the injury to their department immediately after it occurs. The department must report all injuries to the Workers' Compensation Coordinator on a  within 24 hours of the injury. The Report of Injury Form may then be mailed, faxed, telephoned or e-mailed to the appropriate Workers' Compensation Coordinator.  

ÑÇÖÞÓ°Ôº S&T and UMSL employees will also need to fill out a  and take it with you to the appointment. 

The Report of Injury is processed by the coordinator then forwarded to the claims administrator, Brentwood Services Administrators, who will determine compensability and manage the claim. 

Medical Treatment 

State Law allows the employer to choose which medical providers will be used to treat their injured employees. If you need to see a doctor for treatment as the result of an injury on the job, you should tell your supervisor you want to see a doctor. If your supervisor knows that you need treatment because of a compensable accident, your supervisor should tell you where to get medical care.  

If your supervisor does not refer you to any particular medical facility or doctor, contact your Workers’ Compensation Coordinator. Since your employer has the right to select the treating doctor, your employer may not have to pay your bills if you choose to go to our own doctor rather than to your employer’s authorized treating doctor. 

Authorized Medical Providers 

The following are authorized medical providers for injured employees by campus. If you are an extension employee and/or traveling for the University, refer to the list of authorized providers near you or contact your Workers Compensation Coordinator: 

  • UM, MU, UMKC, UMSL and ÑÇÖÞÓ°Ôº S&T – Michelle Kean or Michelle Fletcher, (573)882-8100 
    Employees should complete and submit a per the instructions on the form and take a copy of the report to the Medical Clinic or Emergency room. 

  • MU Health Care – Cory Hemmann, (573)256-7637 
    MU Health Care employees should submit a Report of Injury via .  

If the injury is life threatening, seek the nearest emergency medical facility for care.  

Initial Care Non-Emergent - UM and MU employees

ROI's should be emailed to umrimwcclaims@umsystem.edu
Informational phone number (573)882-8100

MU Health Care Occupational Medicine Clinic 

2003 West Broadway Suite 100 
Columbia MO 65201   
Phone: (573)256-7637 
Hours: 7:30 a.m. - 4:00 p.m. 

After Hours Care - Non-Emergent 

Mizzou Urgent Care   
3916 S Providence Road 
Columbia, MO 65203 
Phone: (573)882-1662 
Hours: 7 days a week 8 a.m. - 7 p.m. 

Emergent Care  

Dial 911 or 
University Hospital Emergency Dept.  
One Hospital Drive 
Columbia, MO 65212 

Initial Care Non-Emergent

ROI’s should be emailed to muhcworkinjury@health.missouri.edu  
Information: (573)884-9924 

Walk In and Appointment clinic 

MU Health Care Occupational Medicine Clinic 
2003 West Broadway Suite 100 
Columbia MO 65201   
Phone: (573)256-7637 
Hours: 7:30 a.m. - 4:00 p.m. 

After Hours Care - Non-Emergent 

Mizzou Urgent Care   
3916 S Providence Road 
Columbia, MO 65203 
Phone: (573)882-1662 
Hours: 7 days a week, 8 a.m. - 7 p.m. 

Emergent Care  

Dial 911 or 
University Hospital Emergency Dept.  
One Hospital Drive 
Columbia, MO 65212 

Employees also can see providers listed in Columbia. 

Initial Care Non-Emergent  

Calling ahead to schedule an appointment is recommended. 

Occupational Medicine Clinic – Jefferson City 
915 Eastland Dr Ste A  
Jefferson City, MO 65101 
Phone: (573)896-1197 
Hours: M-TH 8 a.m. – 4:30 p.m. Friday, 8 a.m. - 3 p.m. 

After Hours Care Non-Emergent 

Urgent Care-Jeffferson City-Truman Blvd  
3527 W Truman Blvd Ste 100A 
Jefferson City, MO 65109 
Phone: (573)882-8910 
Hours: 7:30 a.m. – 7:00 p.m. daily 

Emergent Care 

Dial 911 or 
Capital Region Medical Center Emergency Services 
1125 Madison Street 
Jefferson City 
Phone: (573)632-5000 

Initial Care Non-Emergent 

Concentra Urgent Care  
200 Southwest Boulevard 
Kansas City, MO 64108 
Phone: (816)842-1146 
Hours: M-F 8 a.m. - 5 p.m.  

Emergent Care  

Dial 911 or 
Research Medical Center Emergency Dept. 
2316 E Meyer Blvd 
Kansas City, MO 64132 

Truman Medical Center Emergency Dept. 
2301 Holmes St 
Kansas City, MO 64108 

Initial Care Non-Emergent 

Phelps Health Immediate Care Unit C  
603 S Bishop Ave 
Rolla, MO 65401 
Phone: (573)426-4411 
Hours: M-F 8 a.m. - 8 p.m., and S-S 8 a.m. - 6 p.m. 

Mercy Convenient Care 
1605 Martin Springs Dr  
Rolla, MO 65401   
Phone: (573)458.6350 
Hours: 7 a.m. - 5 p.m. 

Rolla Family Clinic  
1060 S Bishop Ave 
Rolla, MO 65401 
Phone: (573)426-5900 
Hours: M-F 9 a.m. - 9 p.m. 

Emergent Care  

Dial 911 or 
Phelps Co Regional Medical Ctr Emergency 
1000 West 10th Street 
Rolla, MO 65401 

Initial Care Non-Emergent 

SSM Urgent Care 
2022 Dorsett Bldg 
Maryland Heights, MO 63043 
Phone: (314)590-0520 
Hours: 8 a.m. - 8 p.m. 

Concentra Urgent Care 
8340 N Broadway 
St. Louis, MO 63147 
Phone: (314)385.9563 
Hours: M-F 8 a.m. - 5 p.m.  

Emergent Care  

Dial 911 or 
SSM Health DePaul Hospital Emergency 
12303 De Paul Dr. 
Bridgeton, MO 63044 

Acrisure Claim Services (formerly known as Brentwood Services Administrators Inc.)

PO Box 4605

Chesterfield MO 63006-4605

Phone 800-524-0604 or 615-263-1300

Fax 615-724-9446

Lost Wages 

A three (3)-day waiting period is prescribed by law; no compensation is payable for the waiting period unless the disability lasts longer than 14 calendar days, in which case payment for the three (3)-day waiting period is allowed. The first day of the three (3)-day waiting period is the next calendar day following the on-the-job injury or illness that the injured employee is unable to work as determined by the authorized physician. 

Permanent Partial Disability 

If the injury results in a permanent disability, determined by the State Division of Workers' Compensation, the employee may receive a settlement based on the percent of disability. After the settlement is reached, benefits for medical, lost wages, etc., are no longer payable. 

Before a settlement is reached, the employee will be notified to appear before an Administrative Law Judge at a mediation conference. The employee will be apprised of their rights under the law, and the judge will approve the settlement. The employee is allowed time away from work without loss of pay to attend both doctor appointment(s) and the mediation conference(s). 

Death Benefit 

In the event an injury results in the death of the employee, Workers' Compensation will pay up to $5,000 toward burial expenses and the surviving spouse and/or dependents will receive a weekly benefit that is determined by the employee's salary at the time of the accident.